Removal of Personal Identifiable Information

Some of the emails you send to us will have private data and we take that very seriously. Midflight will remove all Personal Identifiable Information by default before saving anything.

This works by replacing any string that could be considered PII with a placeholder. To make it more obvious when viewing the resulting screenshot, that placeholder will be blurred.

Disabling the feature

In case it's not necessary or desired to let Midflight remove the PII from your emails, you can disable the feature in your project settings.

Forcing the removal

Even though we work hard to remove all PII from your emails, it's possible that some of it could escape us. If you want to make sure that a specific part of your email is handled correctly, you can add our PII markup to force its removal.

<span class="midflight-redaction" data-type="other">PII to be removed</span>

You can use any of the following types:

  • id
  • name
  • email
  • phone
  • address
  • other


If the PII in your emails does not seem to be removed:

  • Make sure the feature is enabled in your project.
  • Think about whether that specific information really counts as PII. If it is, report it to us.
  • If everything else fails, consider adding our PII markup to the most sensitive parts of your email to ensure it's removed.

For further assistance, reach out to us at

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